Message content and personalisation

Mobile Message allows you to personalise SMS messages by inserting customer details such as first names into the message content. This helps create more engaging, human messages while still sending at

Message templates let you save SMS content that you send regularly, such as order updates, reminders, or notifications. Templates save time, reduce mistakes, and ensure consistent messaging. A video

To include a link in an SMS, simply type the website address directly into your message. When the message is received, the phone automatically recognises the web address and turns it into a tappable

You can include emojis in your SMS messages, but they affect message length and cost. Here's what you need to know before adding them.

SMS messages have strict technical limits that determine how many characters fit into a single message and how many credits are used. These limits are defined by global SMS standards used by mobile ne