Sending & Receiving SMS

Guides on sending and receiving SMS, managing contacts, scheduling, templates, replies, unsubscribes, and sender options.

Sending SMS

Scheduling an SMS Message Sending SMS by Pasting Phone Numbers Email To SMS Sending an SMS to a contact list Message Statuses Previewing your message before sending Can I send a message from a phone number and have it show my business name as well? Understanding message delivery statuses Troubleshooting SMS delivery issues Viewing and exporting message history How to cancel scheduled messages

Managing Contacts

Using contact lists Importing Contacts from a Spreadsheet How to bulk delete contacts How to export my contacts

Message content and personalisation

Sending SMS Messages with Customer Names Saving and Using Message Templates How do I send a link in a message? Using emojis in SMS messages Understanding SMS parts and Unicode

Sender IDs and sender setup

Choosing a sender - What are the options? SMS Sender ID Register Details How to get your free dedicated number Mobile Message Fast-Tracks Sender ID Applications How to add a custom sender ID (business name)

Replies, unsubscribes and notifications

The Messenger How Unsubscribes Work Notifications - getting email alerts for replies and unsubscribes Two-way SMS basics - how replies work When do I need to include an unsubscribe option in my messages?