Replies, unsubscribes and notifications
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The Messenger
The Messenger is where you manage replies and incoming messages, and where two-way conversations with your contacts take place. It works like an inbox, helping you keep track of messages that need att
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How Unsubscribes Work
Mobile Message includes built-in unsubscribe handling to help you stay compliant with Australian spam laws. When a recipient opts out, the platform automatically blocks further messages to that number
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Notifications - getting email alerts for replies and unsubscribes
Overview Mobile Message can send email notifications when customers reply to messages or unsubscribe. These notifications ensure you are alerted without needing to constantly monitor the platform. W
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Two-way SMS basics - how replies work
What is two-way SMS? Two-way SMS means customers can reply to your messages and you can respond back. This is useful for: appointment confirmations questions and follow-ups simple back-and-forth
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When do I need to include an unsubscribe option in my messages?
You need to include an unsubscribe option whenever you are sending marketing messages. Marketing messages are messages that promote a product, service, offer, or encourage future engagement. For thes