I received an SMS with an mb.st link — did you send it?

No. Mobile Message did not send you the SMS, and we did not write it.

Mobile Message is an Australian SMS service that businesses use to send their own messages to their own contacts. The mb.st link in the message is our unsubscribe link — it lets you opt out of further messages from the business that contacted you. Seeing the link in a message does not mean Mobile Message sent it.

We don't have your phone number

We do not collect, buy, or maintain lists of phone numbers. We have no record of who you are and no way to look you up. The business that sent you the SMS already had your number — they uploaded it to their own account on our platform and used our service to deliver the message.

We don't share phone numbers with anyone

We never sell, rent, share, or pass on phone numbers. The only numbers we handle are the ones each business uploads into their own account, and those are used only to deliver that business's own messages. They are not visible or available to any other business.

We didn't write the message

The wording, the offer, and the decision to send the message all come from the business that contacted you. Mobile Message simply provides the technology that delivers the SMS — in the same way Australia Post delivers a letter without writing what's inside it.

How to stop receiving the messages

Tap the mb.st link in the message. It takes you to a page where you can opt out, and the business that sent the SMS will no longer be able to message that number through our platform.

If you believe the message is spam

If you did not consent to receive the message and you believe it breaches Australian spam laws, you can report it to the Australian Communications and Media Authority (ACMA). ACMA is the regulator responsible for the Spam Act 2003 and handles complaints about unsolicited commercial SMS in Australia.

You can read more and lodge a report on the ACMA website: https://www.acma.gov.au/dealing-with-spam