Mobile Message lets you schedule SMS messages to be sent at a later date and time. This is useful for promotions, reminders, announcements, and time-sensitive messages that need to be delivered at the right moment.
A video walkthrough is available at the top of this article.
Selecting your recipients
To schedule a message, start by selecting who will receive it.
Go to Send Messages
Click Lists
Select the list of customers you want to message
Click Add Selected
All contacts in the selected list will be added as recipients.
Choosing the sender
Next, confirm the sender your message will be sent from. Make sure the sender shown is the one you want recipients to see.
Writing your message
Enter the content of your SMS message as normal.
As you type, Mobile Message will show:
Character count
Number of SMS parts
Credits used per recipient
This helps you understand the cost before scheduling the message.
Setting the message to send later
By default, messages are set to send immediately.
To schedule the message:
Change the Time option from Now to Later
Select the date you want the message sent
Select the time you want the message sent
Time zone information
Scheduled messages use your account’s local time zone.
Your current time zone is displayed below the date and time selector so you can confirm it before sending. This ensures messages are delivered when you expect them to be.
Scheduling the message
Once everything is set:
Review the recipients, sender, message content, date, and time
Click Send Messages
Your message will be queued and automatically sent at the scheduled time.
Important notes
Scheduled messages are sent automatically and do not require you to be logged in at the time
Credits are used when the message is scheduled, not when it is sent
You can schedule messages for any future date and time
Scheduling messages allows you to plan campaigns in advance and deliver messages at the most effective time for your customers.