Mobile Message

Learn how to buy SMS credits in Mobile Message, including minimum purchase amounts, discounts, payment options, and what happens if a payment is held for review.

How to Buy SMS Credits

This article explains exactly how Mobile Message SMS pricing works. It covers SMS credits, introductory pricing, standard pricing tiers, GST, dedicated numbers, and why many businesses make a larger first…

SMS Pricing Explained

This article explains how SMS message length works, what SMS parts are, how Unicode affects character limits, which characters are considered standard, why longer or Unicode messages use more credits,…

Understanding SMS parts and Unicode

Low Balance Alerts

Learn how to save a credit card and set up automatic payments in Mobile Message to keep your account topped up and avoid running out of SMS credits.

Automatic Payments & Saved Credit Cards

Learn how refunds work for unused SMS credits and how to close your Mobile Message account if you decide the service is no longer right for your business.

Refunds & Closing Your Account

Pricing, credits and billing

Find answers and get help from Intercom Support and Community Experts

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