Mobile Message lets you save a credit card to your account and optionally enable automatic payments. This makes topping up credits faster and helps ensure your account never runs out of SMS credits.
Both settings are managed from Settings > Billing.
Saved credit cards
You can securely save a credit card to your Mobile Message account.
When a card is saved:
You do not need to re-enter card details for each purchase
The saved card can be used for manual top-ups
Card details are stored securely and are not visible (by you or us) after being saved.
You can update or remove a saved card at any time from Settings > Billing.
Automatic payments
Automatic payments allow your account to top up credits automatically when your balance gets low.
This is ideal for businesses sending SMS regularly or running ongoing campaigns.
How automatic payments work
When automatic payments are enabled:
You choose a trigger level (credit balance threshold)
You choose a top-up amount (number of credits to purchase)
The system checks your account balance every minute
If your balance falls below the trigger level, a top-up is processed automatically
Credits are added immediately once payment is successful
This ensures your messaging can continue without manual intervention.
Choosing the right trigger level
It is important to set your trigger level high enough.
If an automatic payment fails for any reason, such as a bank decline or temporary card issue, you should still have enough credits available while the issue is resolved.
A higher trigger level gives you a buffer and reduces the risk of running out of credits unexpectedly.
Payment failures and notifications
If an automatic payment fails:
Your credits will not be topped up
We will email you to let you know there is an issue
No action is taken without your approval
You can then update your card details or resolve the issue and the system will resume automatic top-ups once payment is successful.
Managing automatic payments
You can:
Enable or disable automatic payments at any time
Change the trigger level
Change the top-up amount
Update or remove your saved credit card
All settings are managed from Settings > Billing.
Automatic payments are designed to keep your account running smoothly, especially for businesses that rely on SMS as a critical communication channel.