Sending SMS

Mobile Message lets you schedule SMS messages to be sent at a later date and time. This is useful for promotions, reminders, announcements, and time-sensitive messages that need to be delivered at the

Mobile Message lets you paste a list of phone numbers directly into the Send Messages page. This is the fastest way to send a message to a group of recipients when you already have their mobile number

Email-to-SMS allows you to send SMS messages by simply sending an email. This is useful for systems, alerts, or workflows where email is already supported and you want those messages delivered as SMS

Sending to a contact list is the fastest way to reach a group of people. Mobile Message automatically filters out anyone who has unsubscribed before the message goes out.

Message statuses show where each SMS is in the delivery process. As a message moves through our system and the mobile networks, its status will update automatically. You can view the status of each m

The Preview feature shows you exactly how your message will appear on a recipient's phone, including how personalisation tags will be filled in for each contact.

No. SMS technology does not allow a message to show both a phone number and a business name as the sender. An SMS sender can be either a phone number or a business name, known as a custom sender ID.

Every SMS in your message history has a delivery status. Here's what each status means and what to do when a message hasn't arrived.

A step-by-step guide to diagnosing and resolving common SMS delivery problems, from undelivered messages to unexpected credit usage.

The Message History page shows every message sent and received on your account. You can filter by status and date range, and export the data to CSV or Excel.

Stagger your SMS sends over a period of time instead of sending them all at once. This helps avoid delivery spikes and gives you more control over when recipients receive your messages.

The Performance page gives you delivery stats for your account and per-send breakdowns for bulk sends. See delivery rates, reply rates, and unsubscribe rates at a glance.

Scheduled messages cannot be edited once they have been created. If you need to make a change, you’ll need to cancel the scheduled message and create it again with the updated content. When a schedu